Frequently Asked Questions

Everything you need to know about your Milkshake beauty experience.

Are Milkshake products cruelty-free?

Yes, we are 100% cruelty-free. We do not test our products or ingredients on animals, nor do we work with manufacturers that do.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return lightly used products for a full refund or store credit.

Do you offer international shipping?

Currently, we ship to the US, Canada, and the UK. We are working hard to expand our shipping zones to more countries soon.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna.